Frequently Asked Questions

FAQ

Frequently Asked Questions

Q. Can I order 3 books and send them to different locations?

We’re sorry but that is not possible at the moment. All the books in one order will go to the same shipping address.

Q. Why don’t you ship to my country?

We don’t ship to countries where we have sold the rights to other publishers. For example, in UK, South Africa, Australia, New Zealand, Penguin will be selling the book starting from March 2017. We also don’t ship to countries where - at the moment - we haven’t figured out an economical way to get books safely and on time. There are just a few of them, and we’re working to lift such limitations soon.

Q. How long does it take to receive the book?

It takes 4-9 business days to receive a domestic shipment and 4-5 weeks to receive an international shipment.

Q. Can I add a gift message?

We’re sorry, at the moment, we have not implemented this feature yet.

Q. Can I order wholesale?

You sure can! Please, send an email to wholesale@rebelgirls.co and write “Wholesale order” in the subject line. We require a minimum of 20 copies to get special wholesale pricing.

Q. I have not received my book. What should I do?

We’re sorry there is a delay. If your tracking number has not shown any movement for 15 days, please, email support@rebelgirls.co and we’ll take care of it (for international orders, wait 30 days). Unfortunately, there is nothing we can do until 15 days have passed since the shipping date.

Q. What age group is this book for?

We recommend it for rebels who are 4 to 101 years old.

Q. Is the book available in other languages?

It will be soon! In 2017 the book will be published in Italian, Spanish, Turkish, Norwegian, Portuguese, German, and many more languages are coming! We do not work directly on translations: we partner with local publishers to whom we sell translation rights (hence, sorry, but we are not currently looking for translators).

Q. Have a question that isn't listed here?

Please click here to contact us and we'll get back to you with an answer. You can also call us at (844) 373-2353 or (844) 3-REBEL-3 during our business hours from 8:00 AM to 4:00 PM PST (M-F)

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